Shipping Policy
Thank you for shopping at Shop and Drop USA. We are committed to providing you with the best possible shopping experience, which includes prompt and reliable shipping services.
By placing an order with us, you agree to the following terms and conditions regarding shipping.
1. Shipping Methods and Delivery Times
We offer the following shipping options for U.S. orders:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Please note that shipping times are estimates and may vary depending on your location, the size of the order, and external factors (such as weather delays or carrier issues). We do our best to ensure that all orders are shipped as quickly as possible.
For international orders, please note that shipping times can vary depending on your location and customs processing.
2. Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and the shipping method selected. The following factors may affect the shipping cost:
- Order size and weight
- Destination
- Shipping method
We offer free standard shipping on orders over $[Insert Amount] (within the United States). If you qualify for free shipping, this will be applied automatically at checkout.
3. Order Processing Time
Once you place an order, it will be processed within 1-2 business days. Please note that orders are processed during business hours, which are Monday through Friday, 9:00 AM to 5:00 PM (excluding holidays).
Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in processing your order (e.g., due to inventory issues or high order volume), we will notify you via email as soon as possible.
4. Shipping Restrictions
- Domestic Shipping: We currently ship to all U.S. states.
- International Shipping: We offer limited international shipping. Please check our website at checkout to see if your country is eligible for international delivery. Additional customs fees, taxes, or duties may apply, depending on your country.
- P.O. Boxes & APO/FPO: We do ship to P.O. Boxes and APO/FPO addresses. However, please be aware that delivery times may vary.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can use this number to track your order via the shipping carrier’s website.
Please allow up to 24-48 hours for the tracking information to update after your order has been shipped.
6. Lost or Damaged Packages
While we make every effort to ensure that your order is delivered to you in perfect condition, we understand that sometimes issues may arise during shipping. If your package is lost or damaged during transit, please contact us within 7 days of receiving the shipping confirmation email, and we will work with you to resolve the issue.
For damaged items, please keep all packaging materials, as we may require them to file a claim with the carrier.
7. Shipping Address Accuracy
It is important that you provide accurate and complete shipping information when placing your order. Shop and Drop USA is not responsible for orders that are delayed or lost due to incorrect or incomplete shipping addresses. If you realize there’s an error in your shipping address, please contact us as soon as possible before your order is processed.
8. Customs, Duties, and Taxes (International Orders)
For international shipments, customs duties and taxes may be applied when the package reaches your country. The recipient of the shipment is responsible for paying these additional charges.
Shop and Drop USA does not control these fees and cannot predict what they might be. For more information, please contact your local customs office.
9. Shipping Delays
While we strive to meet delivery estimates, there may be unforeseen delays due to high demand, weather conditions, carrier issues, or customs processing. In such cases, we will keep you informed of any significant delays to your order.
If your order is delayed, we will do our best to provide you with an updated delivery estimate.
10. Contact Us
If you have any questions or concerns about our shipping policy, or if you need assistance with tracking your order, please don’t hesitate to reach out to us:
Shop and Drop USA
30 N Gould St #45299
Sheridan, WY 82801
Email: info@shopanddropusa.com
Phone: 9423091000